At Mack Auto Center, we take pride in offering the best customer experience to Grosse Pointe, MI, Detroit, MI and St. Clair Shores, MI. We strive to provide our customers with the best experience possible each visit.
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Best mechanics in town
My family and I only use Mack Auto Center because Sam and his crew are miracle workers. You can’t go wrong at Mack Auto Center
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WE LOVE EVERY CUSTOMER AND THEIR CARS THANK YOU VERY MUCH
Dropped my car off after having it misdiagnosed previously, they got right on the problem. Sam the boss was able to give me a great deal, and the work done by the mechanic Derek was phenomenal. Got the car back and it feels better than ever!
GOOD DAY IT'S VERY IMPORTANT TO US THAT WE GET A VERY GREAT REVIEW FROM OUR CUSTOMERS THAT IS WHAT KEEP US FEELING GOOD ABOUT COMING TO WORK EVERY DAY. THANK YOU VERY MUCH.
Going here is like going to a best friend's place and enjoying their company. I am bringing my old car in for one reason or another. I am always met with a smile by Sam, Mike and Derik, no matter what. Busy or not, they always take the time to say "Hi" and ask how I am doing. Their work is impeccable and I have no complaints. They have gotten my car in working order and back on the road that I feel confident to take anywhere. I am also writing this review because, at a time when I am struggling to make ends meet, I have been told by Sam to pay him as much as I can, when I can. This past winter I had not come in for a few months due to several factors, but when I did, determined to meet my obligation and get back on track with my payments of a service bill I was paying off, I walked into the shop, there was Sam, all smiles and expressing how happy he was to see me. He asked me what I was doing there, I told him it was to pay some more towards my bill. He sat there with a smile, asked how much was I going to pay. I had my checkbook out and told him I could pay $100. He told me I didn't owe that much! I knew my balance was over $600 and was planning on the following month paying even more towards it. Sam, then produced my invoice with a note signed by him saying "Paid in Full" I began to cry, I could not believe that he would just take care of that for me. They are happy tears, tears of relief and tears of gratefulness. Sam and his whole crew are such a blessing. I see notes and letters on his wall that express gratitude for the work these guys do. It is well deserved. I know when Sam prices a job, he is giving it to you with the best possible price he can do for you. He is honest, and if you compare his prices to others, you will find him more than generous. My car is old, it has been worked on with some major issues, each time Sam has given me a great price and I have willingly paid it. Him paying off my bill at a time when it has become a struggle for me and a debate whether to even have a car is priceless. Bottom line...these mechanics and owner are the real deal.
This auto shop took my friends first car in for a toon up and they didn't fix the car. We payed for his car in cash and used it for three days. After the three days his car stopped working and died all together. The problem with the car was the same thing they said they fixed but in actuality they just took his money.
THIS VEHICLE HAVE MORE THEN 250K ON IT IT NEEDS EVERYTHING YOU CAN THINK OF WE DID ONLY WHAT HE CAN AFFORD AND SAFETY ITEMS LIKE BRAKES AND PERFORMANCE WE REPLACED BRAKES ALL AROUND AND TUNE-UP OIL SWITCH VALVE COVER GASKET, BUT THIS VEHICLE NEED MORE WORK LIKE OIL PAN GASKET AXLES CONTROL ARMS STRUTS SHOCKS BELT AND A LOT MORE THE DRIVER IS ONLY 17 YEARS OLD AND DRIVES THE CAR VERY HARD
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